Sleepypillowtop



Shipping Policy

Welcome to SleepyPillowTop!

At SleepyPillowTop, we are committed to delivering your cushions and living room décor with speed and care. Our Shipping Policy provides you with details on how we handle your orders from the moment they leave our warehouse to the time they arrive at your doorstep.

Order Processing

Once you place an order, our team works diligently to process it as quickly as possible. Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may be slightly longer, but we strive to keep any delays to a minimum.

Shipping Methods and Costs

We offer several shipping options to suit your needs:

  • Standard Shipping: For orders over $29.99, we provide free standard shipping. For orders below $29.99, a flat shipping fee of $5.00 will be applied.
  • Shipping Carrier: We use trusted carriers to ensure your order is delivered safely and efficiently. The choice of carrier may vary depending on your location and the shipping method selected.

Delivery Timeframes

Delivery times depend on your location and the shipping method chosen:

  • Standard Shipping: Typically delivers within 5-7 business days from the date your order is processed.
  • Expedited Shipping: For faster delivery, you can select expedited shipping options during checkout. Delivery times for expedited shipping usually range from 2-4 business days.

Please note that these delivery timeframes are estimates and may vary based on factors such as carrier delays, weather conditions, and holiday periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and get real-time updates on its progress.

Shipping Restrictions

At this time, we only ship within the [Country]. We do not offer international shipping. If you have any questions about shipping to your location or need assistance with your order, please contact us at [email protected].

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us immediately at [email protected]. We will work with you and the carrier to resolve the issue promptly and ensure you receive your order in good condition.

Delivery Issues

If there are any issues with your delivery, such as incorrect or incomplete address details, please notify us as soon as possible. We cannot be responsible for delays or issues resulting from incorrect address information provided at checkout.

Customer Service

For any questions or concerns about shipping, please reach out to our customer service team at [email protected]. We are here to help and ensure that your experience with SleepyPillowTop is smooth and satisfactory.

Thank you for shopping with SleepyPillowTop. We appreciate your business and look forward to delivering beautiful and comfortable décor to your home.

Contact Us

Email : [email protected]

Company : WANTUBUYE LTD

Name : DONGSHENG XU

Address : 9236 WENDELL CIRCLE LOUISVILLE, KY 40299

Phone : +1 5025278030

Warm Regards,

The SleepyPillowTop Team